This Privacy Policy describes how GreenGold Spaces collects, uses, and protects your information when you use any of our services — including the GreenGold Spaces music streaming site, the GreenGold Spaces blog, and the Auric Player mobile app.
By using any GreenGold Spaces platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our services.
Operated by GreenGold Spaces — Malawi. This policy covers all three platforms collectively. Where terms differ between platforms, this is stated explicitly.
02. Definitions
Company — refers to GreenGold Spaces.
Streaming Site — the GreenGold Spaces music streaming website.
Blog — the GreenGold Spaces blog, where music is automatically published and promoted.
Auric Player — the GreenGold Spaces mobile application available on Android and other platforms.
Service — collectively refers to the Streaming Site, the Blog, and the Auric Player app.
Country — refers to Malawi.
Device — any device that can access the Service such as a computer, cellphone, or digital tablet.
Personal Data — any information that relates to an identified or identifiable individual.
Usage Data — data collected automatically from use of the Service.
Artist — a registered user approved by the Admin to upload, manage, and monetise music on the platform.
Streamer / Listener — a user who accesses, plays, or downloads music without requiring registration.
Admin — a platform operator with full oversight of users, content, earnings, and system settings.
Device Fingerprint — a set of device-specific technical attributes used to uniquely identify a device for download tracking and security purposes.
You — the individual accessing or using the Service in any capacity.
03. Platform Roles
GreenGold Spaces is structured around three distinct user roles, each with different permissions and data interactions.
🛡️
Admin
Full platform oversight — monitors all activity, payments, subscriptions, and user management including approving or rejecting Artist applications.
🎤
Artist
Registered and Admin-approved users who upload and manage music, track streams and downloads, and manage their earnings dashboard.
🎧
Listener
End-users who play, download, and share music. No registration required. Device fingerprinting applies on download for fraud prevention.
04. Data We Collect
Personal Data — Artists
Username, email address, and phone number — for account management, identity verification, and payment
Password — stored in encrypted form only. We never store plain-text passwords
Registration IP address — stored for security and fraud prevention
Phone and ID verification status — to confirm identity for earnings eligibility
Music uploads, artwork, titles, genres, and associated metadata
Earnings and payment-related information
Activity logs: upload history, stream counts, and download counts
Session tokens and API keys — to keep your account secure and authenticated
Technical Data — All Users
IP address and general geographic location
Device type, browser type, and version
Pages visited, time and date of visit, and time spent on pages
Diagnostic and performance data
Cache data stored locally on your device for music player functionality
Cookies used for advertising personalization via third-party advertising networks — see Data Sharing and Third-Party SDKs sections
Device Fingerprint — Listeners (Downloads Only)
Tracking and verifying download activity per track
Preventing unauthorised redistribution and fraud
Supporting Artist payment calculations based on verified download counts
Important: Device fingerprinting does not personally identify Listeners. By downloading any track, you acknowledge and consent to this device fingerprint registration as governed by our Terms of Use.
05. How We Use Your Data
To provide, operate, and maintain the streaming site, blog, and Auric Player app
To authenticate and manage Artist accounts
To facilitate Artist application review and approval by Admins
To track streams and downloads for accurate Artist earnings reporting
To process and calculate Artist payments based on verified download data
To monitor and enforce our Terms of Use, particularly regarding download security
To improve platform performance, user experience, and caching functionality
To automatically publish uploaded music to the blog and Auric Player app, where the Artist has consented
To contact Artists regarding account updates, security alerts, and earnings notifications
To prevent fraud and protect the integrity of Artist earnings
06. Music Publishing & Blog Distribution
When an Artist uploads music and agrees to our Privacy Policy and Terms of Use, the uploaded track will:
Be automatically posted to the GreenGold Spaces Blog for public discovery and promotion
Be made available for streaming on the GreenGold Spaces streaming site
Be distributed and streamable on the Auric Player mobile app
Artists retain full ownership of their music at all times. Artists may manage or withdraw their tracks from their account dashboard at any time.
07. Earnings & Payments
Download and stream counts are tracked to ensure accuracy and prevent fraud
Artists must meet eligibility requirements before requesting earnings — see the Artist dashboard
Payments are processed manually by the Admin and subject to minimum thresholds and subscription status
Admins have full visibility of all earnings and payment activity across the platform
Artists must verify their phone number and ID to become eligible for payouts
08. Listener Privacy
When You Stream
IP address — to prevent fraud and count legitimate streams
Device fingerprint — unique identifier based on your browser/device (not personally identifiable)
User agent — browser and device type
Stream timestamp — when you played the song
When You Download
IP address — fraud prevention and rate limiting
Device fingerprint — prevents duplicate downloads counting multiple times
Download timestamp — when you downloaded the song
Song ID — which song you downloaded
Cookies We Use
Device fingerprinting cookies — store browser properties for fraud detection
Consent cookie — records that you accepted this Privacy Policy
Session cookies — standard cookies to maintain platform functionality
We track downloads within a 30-day window to prevent manipulation of Artist earnings
IP addresses downloading the same song repeatedly are rate-limited
Device fingerprints help us recognise repeat downloaders
Suspicious IPs are automatically flagged and may be temporarily restricted
Normal use is always allowed — these limits only affect abuse
❌ No registration or account required to listen
❌ No email addresses from Listeners
❌ No passwords or personal names
❌ No payment information
❌ No precise geolocation
❌ No browsing history outside our platform
❌ We do not sell your data to advertisers
Our commitment: No ads that track you. No data selling. Just a platform that respects both Artists and Listeners.
09. Data Sharing
Service Providers — to support platform operations, analytics, and performance monitoring
Legal Compliance — where required by law, regulation, or legal process
Copyright & DMCA — in connection with copyright disputes or takedown requests
Business Transfers — in the event of a merger or acquisition, subject to equivalent privacy protections
With Your Consent — for any other purpose with your explicit consent
We do not sell Personal Data to third parties. Our use of third-party advertising networks involves cookies for ad delivery, as described below and in the Third-Party SDKs section — this is separate from selling data.
Services We Use
ExchangeRate-API — currency conversion for Artist payments (no personal data shared)
ipapi.co — geographic IP lookup for fraud detection only (no personal data shared)
Advertising networks — display advertisements on the site; these networks and their partners may use cookies to serve ads based on your visits to this and other websites. See the Third-Party SDKs section below for full details.
10. Data Retention & Deletion
Artists
All account data retained while your account is active
Songs and performance metrics retained as long as your account exists
Deleted accounts permanently removed within 30 days, including all songs and metrics
Listeners
Device fingerprints retained for 30 days from last activity
Download records retained for 30 days for duplicate prevention
Stream records retained for Artist earnings calculation
IP ban records retained until the ban is lifted or reviewed
11. Security
HTTPS encryption — all data transmitted securely
HTTPOnly and Secure cookies — preventing unauthorised access to session tokens
Encrypted password storage using industry-standard hashing
SQL injection prevention via parameterised database queries
Rate limiting to prevent brute force attacks
Session regeneration on every login to prevent session fixation
Admin approval of all new Artist accounts before activation
No method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but commit to industry-standard best practices.
12. Copyright Report Data
GreenGold Spaces does not pre-screen uploads for copyright before they go live. Instead, we operate a timed self-report and resolution process so rights holders can flag a track and Artists can respond.
How a report plays out
Day 0 — a track is reported using the anonymous Copyright Report tool. No account is created — the report is tracked only by a trace code. The Artist is notified, and the track stays live.
Day 3 — if the Artist hasn't responded or appealed, the track automatically goes inactive (unlisted and unplayable, but not deleted).
Day 3–30 — the Artist may appeal at any point in this window. A valid appeal has GreenGold Spaces admin set up a private mediation thread between the reporter and the Artist, using our own in-platform messaging tool. Neither side can see who the other is — only the evidence and case details each submits.
Case outcomes
The Artist wins the mediation — the track is restored and continues counting streams and downloads from where it left off.
The reporter wins the mediation — the track is deleted immediately, including its file and database records.
Admin cannot mediate a resolution — both parties are referred to the Malawian courts. The track remains inactive while this is pending.
The 90-day rule: if a track has been inactive for a cumulative 90 days with the case still unresolved, the track and all associated file and database records are permanently deleted. If a court ruling arrives before the 90-day mark, that ruling is applied instead of the automatic deletion — to the track, and to the Artist's account if the ruling requires it.
Good faith is required on both sides. Knowingly false reports may result in the reporter being blocked from filing further reports. Repeated upheld reports against an Artist — or an adverse court ruling — may result in suspension or permanent termination of that Artist's account, independent of the status of any single track.
Every case is tracked only by its trace code — both the reporter and the Artist can check status at Track a Report without logging in, and without either side's identity being shown.
13. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13.
If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us immediately so we can take appropriate action and delete the information.
14. Third-Party SDKs
The Auric Player mobile app does not currently integrate any third-party SDKs for bandwidth sharing or web indexing.
GreenGold Spaces (web) displays advertisements delivered by third-party advertising networks, as well as ads placed directly by GreenGold Spaces. These networks and their advertising partners may use cookies and similar technologies to serve ads based on your visits to this and other websites. Each network explains how it handles data in its own privacy policy, and you can control cookies at any time through your browser's settings.
If we introduce any additional third-party SDK in the future — for bandwidth sharing, analytics, or any other purpose — this section will be updated first, before the SDK is enabled, with full details on what data it collects and how to opt out.
15. Your Rights
For Artists
Access your data — request a complete copy of all data we hold about you
Correct your data — update your profile information at any time from your dashboard
Delete your account — permanently removes your account, songs, and metrics within 30 days
Appeal decisions — contest eligibility rejections or copyright flags by contacting us
For Listeners
Clear your fingerprint — clear browser cookies to reset your device fingerprint
Request data deletion — we will remove your download and stream records within 30 days
16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, platform features, or applicable law. We will notify you of any changes by updating the "Last updated" date at the top of this page.
For significant changes affecting Artist rights or Listener data collection, we will provide additional notice via email (for registered Artists) or a platform notification. Continued use of the platform after changes constitutes acceptance of the updated policy.
17. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, reach us at:
🎵 Welcome to GreenGold Spaces! By continuing to use our site, you agree to our
Privacy Policy,
Terms of Use and
About Us.
We use cookies to improve your experience.
Reports are handled anonymously. You'll get a trace code you can use to check progress at any time — your contact details are only ever seen by our review team.
✅
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Save this trace code — you'll need it to check on your report's progress.
